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Managed Digital Operations & Helpdesk Support

We help our partners reach their potential by automating and streamlining their digital operations.

Core Competencies

Solutions

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Assessment
& Diagnostic

Process efficiency
Solutions “fit for purpose”
Security/Vulnerability
Compliance
Risk

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Implementation, Setup & Deployment

Technical Environment Setup
Deployment Planning Requirements gathering Operations

Service Model Deployment

(Ex. Nearshore, Hybrid, etc..)
Post implementation support

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Strategy
& Optimization

Operations Strategy and Design
Optimisation Planning
Deployment Planning

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Change Management
& Adoption

End User Change Management
Monitor and Enhance Adoption

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Selection
& Procurement

Customer Tool Gap Analysis 
SW Selection
Vendor Negotiation
Procurement

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Operation
as a service

Operation as a Service (OaaS) infrastructure and operational services to users on-demand

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Server maintenance
Database administration
Network management
AMS

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Pay-per-use or subscription based...

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Assessment
& Diagnosis

Process efficiency
Solutions “fit for purpose”
Security/Vulnerability
Compliance
Risk

Implementation, Setup & Deployment

Technical Environment Setup
Deployment Planning

Requirements gathering

Operations

Service Model Deployment

(Ex. Nearshore, Hybrid, etc..)
Post implementation support

Strategy
& Optimization

Operations Strategy and Design
Optimisation Planning
Deployment Planning

Change Management
& Adoption

End User Change Management
Monitor and Enhance Adoption

Selection
& Procurement

Customer Tool Gap Analysis 
SW Selection
Vendor Negotiation
Procurement

Operation
as a service

Server maintenance
Database administration
Network management
AMS

 

Operation as a Service (OaaS) infrastructure and operational services to users on-demand

Pay-per-use or subscription based...

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Our People

We work from anywhere in the world!

Autonomy, Collaboration and Trust is our mantra

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Pathways to excellence

  Diverse skills and  
  backgrounds  

Tools

Timezones we Support

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Part of a greater family of companies

DIGITOPS is part of the MORO TECHNOLOGY CORPORATION (MTC), an organization headquartered in Japan and operating globally within the digital technology ecosystem.

 

MTC is affiliated with three business organizations who deliver Tech Consulting, Software Development & System Integration (MORO TECH), Global Engineering Services (to.scale), and Managed IT Operations & Helpdesk Support (DIGITOPS).

 

MTC is a proud member of the MORO GLOBAL, a group of Digital Technology Engineering firms specializing in supporting the global DX, AI, and Innovation needs of leading Japanese multinational corporations.

 

Through this structure, DIGITOPS secures access to a global ecosystem of companies, insights, knowledge & opportunities. The Group is headquartered in Brussels with presence in Japan, Greece, Cyprus & Portugal.

Contact

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